Privacy Policy

Overview

By using the Tarpy Heating & Air website, you expressly consent to our collection and use and disclosure of your personal information in the manner described in this Privacy Policy.

Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of your personal information. Billing information is encrypted whenever transmitted or received online. Personal information is accessible only by Tarpy Heating & Air staff or volunteers designated to handle online complaints or requests. All Tarpy Heating & Air agents and contractors with access to personal information obtained on the Tarpy Heating & Air web sites are also bound to adhere to this policy.

Personal Information that Tarpy Heating & Air May Collect Online

Tarpy Heating & Air collects the following types of personal information: names, postal and e-mail addresses, phone and facsimile numbers, billing information, and complaint information.

How Tarpy Heating & Air May Use Personal Information Collected Online

Unless you consent, Tarpy Heating & Air will use your personal information only for the purpose for which it was submitted such as to reply to inquiries, handle your complaints and process billing and business requests related to program participation, and we will use such information to provide operational notices. At any time you can add or remove your name from our mailing list by contacting us at [email protected]

Help Us Keep Your Personal Information Accurate

If your personal information changes or you would like to review the personal information we may have on file, please email us with the new information or your review request at [email protected] Let us also know the department that led to your submission of personal information so we may efficiently locate your information.

Computer Tracking and Cookies

Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. Tarpy Heating & Air uses non-identifying cookies to provide easier site navigation and access to forms.

Problems

If you have a complaint about Tarpy Heating & Air compliance with this privacy policy, you may contact us at [email protected]

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